Privacy Policy

1. Our Islamic Commitment to Privacy (Amanah)

الْمُسْتَشَارُ مُؤْتَمَنٌ — جس سے مشورہ مانگا جائے وہ امانت دار ہوتا ہے

At Ahtisham Kazmi (Rohani Faiz), your trust is considered a sacred religious obligation (Amanah). When you consult us regarding sensitive personal trials, marriage questions, Istikhara, or family difficulties, your identity and details are safeguarded with strict confidentiality. We do not judge, disclose, or commercialize your information under any circumstance.

2. Information We Collect

We collect only the information you voluntarily provide when contacting us for spiritual assistance:

• Contact Information: Your name, phone number, and WhatsApp contact details.
• Consultation Details: Information voluntarily provided for Istikhara (such as your name, mother's name, specific concern, or relationship status).
• Website Usage Data: Non-personally identifiable diagnostic and analytical information (such as browser type, approximate geographical region, and pages visited) collected via Google Tag Manager and Google Analytics to improve website reliability.

3. How We Use Your Information

All personal details you provide are utilized exclusively to:

• Perform requested Online Istikhara and recite specific Masnoon duas on your behalf.
• Deliver personalized spiritual counseling and Quranic guidance for your circumstances.
• Respond directly to your inquiries submitted via WhatsApp, phone, or our contact form.
• Maintain the technical health, speed, and accessibility of our website.

We will NEVER sell, rent, trade, or share your personal information with third-party marketers, advertising brokers, or unauthorized entities.

4. WhatsApp & Direct Call Confidentiality

Direct discussions via WhatsApp or phone calls are conducted one-on-one. Voice notes, messages, and consultation notes are strictly confidential between you and Hazrat Ahtisham Kazmi. WhatsApp communication is further safeguarded by end-to-end encryption according to WhatsApp's standard protocols.

5. Cookies & Analytical Technologies

Our website uses basic cookies to enhance user navigation and analyze traffic trends anonymously. These cookies do not extract personal files or identity details from your device. You can choose to disable or block cookies through your web browser settings at any time without affecting your ability to browse our content.

6. Data Security & Retention

We employ strict security measures to protect against unauthorized access, alteration, or disclosure of your personal records. Consultation notes are retained only as long as necessary to complete your spiritual guidance, after which they can be permanently deleted upon request.

7. Your Rights Over Your Data

You retain full control over your personal data. At any time, you may:

• Request a review of any information you have shared with us.
• Request the complete deletion of your communication logs and records.
• Opt out of any future correspondence or follow-ups.

8. Contact Us Regarding Privacy

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us directly: